Central Design Agency

Sectors

Healthcare facilities

Here it is not a shopper finding their way but a patient, often under stress and against an appointment time. A clear sign is part of the service, not an addition to the wall.

Healthcare is the hardest brief because of a combination that does not occur elsewhere: a complex organisation with many departments and buildings, clinical terminology a patient does not understand, and a user who is anxious and in a hurry. Many visitors are also older with reduced vision, so letter size and contrast are a matter of usability, not aesthetics.

We therefore name things the way a patient looks for them, with the clinical term beside it rather than instead of it. The system is built around the main routes — admissions, emergency, diagnostics, wards — and only then branches. We have delivered signage at the Clinical Centre of Serbia and at the Zemun Clinical Hospital Centre.

Typical scope

  • Building and entrance marking across the campus
  • Admissions, emergency and diagnostics signage
  • Directional signs named the way patients search
  • Department, outpatient and consulting room markings
  • Room numbering and waiting area signage
  • Staff and plant room signage
  • Pictograms and accessibility markings
  • Evacuation plans and escape route signage

Projects

What we have delivered in this sector

Klinički centar Srbije — healthcare facility signage, photograph 1 of 9

Healthcare facility Belgrade

Klinički centar Srbije

Signage for the Clinical Centre of Serbia, covering buildings, departments and rooms.

KBC Zemun — clinical hospital centre signage, photograph 1 of 4

Clinical hospital centre Zemun

KBC Zemun

Hospital campus signage with department markings and patient guidance.

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